Understand our cancellation terms, no-show rules, and how refunds are processed.
Guests may cancel their reservation according to the cancellation terms mentioned during booking. If a booking is cancelled before the allowed cancellation period, the guest may be eligible for a refund.
Certain promotional or discounted bookings may be non-refundable.
If a guest fails to check in without prior notice, the booking may be treated as a no-show and the reservation may be cancelled without refund.
If eligible, refunds will be processed through the original payment method used at the time of booking.
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